Customer support/Dispatch coordinator

Customer Support Center · Sofia, Sofia
Department Customer Support Center
Employment Type Full time
Minimum Experience Entry-level

Montway Auto Transport is one of the leaders in the US Auto Transport industry ranked among the top 550 fastest-growing companies in the USA by Inc. Magazine (2016). Over the past 3 years, the growth of the business is by more than 700%.

We ship cars and we believe that great Customer Service and Support is what makes us good at what we do!

We have shipped more than a quarter-million vehicles by now and we plan to keep on doing this the way only we can do it! We have one of the highest customers’ scores and we insist on clean and clear relationships with our customers in order to keep that score and also keep having all the positive reviews we get every day!

We value our people •  We expand career paths • We like to have fun • We ensure recognition

We are currently looking to expand our talented team with a Customer Support /Dispatch coordinator 

 

If you’re passionate about:

  • A job that will provoke you to think
  • Having a different day every day
  • Talking to American customers
  • Intensive communication with customers and car carriers via telephone and/or e-mail
  • Negotiate the best rates for the company
  • Providing excellent support and customer care services to all end-users
  • Following through the vehicle shipment process
  • Reacting to customers’ requests promptly and in a professional manner
  • Improving your communication skills, negotiation skills, and overall people skills

 

And you possess:

  • Fluency in English – written and spoken
  • Sales and negotiation skills
  • Excellent communication and organizational skills
  • Attention to details
  • Ability to work under pressure and multitask
  • Ability to work evening shifts, weekends and holidays as required

 

Additional information:

  • Shifts on US working hours (CST)

 

Skills you will gain:

  • A career in freight and logistics
  • Insights in the Automotive industry
  • Customer service knowledge
  • Sales competence

 

We would love to offer you:

  • Growing company
  • Attractive salary
  • Personal development
  • Team of professionals
  • Excellent benefit package
  • Seminars and team events
  • Great location
  • Food vouchers
  • Teambuilding events
  • Fresh fruits 

 

We are looking for people who get things done! 

 

Mission: At Montway, our mission is to deliver a 5-star vehicle-shipping experience by blending innovative logistics solutions with our team’s commitment to service excellence that delights.

 

Vision: Our ultimate goal is for Montway to become the standard by which all vehicle-shipping is measured, servicing the widest range of individual clients, corporations of any size and business partners within the United States and be recognized as the company that made transporting a vehicle as simple as pizza delivery.

 

Values: Integrity, Service Excellence, Leadership. Technological Incline, Simplicity in Operations

 

If our Mission, Vision, and Values speak or relate to you, we want you on our team!

 

Are you up for a challenge?

 

Please apply through the button below, or drop us a line with your CV, and we'll be in touch shortly.

 

Thank You

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  • Location
    Sofia, Sofia
  • Department
    Customer Support Center
  • Employment Type
    Full time
  • Minimum Experience
    Entry-level